Shipping Information

Delivery Times

Standard Delivery

3-5 business days across India

Express Delivery

1-2 business days (selected cities)

Bulk Orders

5-10 business days (customizable)

Shipping Charges

✓ Free shipping on orders above ₹500

✓ ₹100 flat shipping for orders below ₹500

✓ Express shipping: ₹250 (1-2 days)

✓ Free shipping on bulk orders (100kg+)

Delivery Coverage

✓ All major cities and towns across India

✓ Remote areas: 7-10 business days

✓ International shipping: Available on request

✓ Bulk/wholesale: Pan-India delivery

Tracking Your Order

Once your order is shipped, you'll receive a tracking number via email and SMS. You can track your package in real-time on our website.

Packaging

We package all our rice in secure, hygienic packaging to ensure it reaches you in perfect condition. Our packaging is eco-friendly and recyclable. For bulk orders, we use customized packaging to suit your requirements.

Damaged or Lost Packages

If your package is damaged or lost during transit, please contact us immediately with:

  • Your order number
  • Photos of the damaged package
  • Tracking number (if available)

We'll send a replacement immediately or provide a full refund within 24 hours.

Last updated: January 2024